Secure & Private

Privacy Policy

Last updated: July 07, 2026 • Aeroeast Private Limited

What User Data We Collect

At AeroEast Private Limited, we collect personal information to provide you with seamless event production, management, and booking experiences. This data includes:

  • Identity & Contact Info: Full name, email address, phone number, and billing/mailing address.
  • Transaction & Booking Details: Event selections, ticket counts, and transaction reference IDs.
  • Device & Network Data: IP address, browser type, operating system, and anonymous usage stats.

Important Payment Info: We do not store or process your credit/debit card numbers or bank account credentials on our servers. All payments are securely processed through our PCI-DSS compliant payment gateway partner.

How We Use Your Data

We use your collected information strictly for operational and communication needs:

  • To process ticket purchases and coordinate event admissions.
  • To send booking confirmations, invoices, and critical updates regarding schedule changes or cancellations.
  • To verify identities and protect against fraud or unauthorized ticketing.
  • To analyze site performance, fix technical bugs, and improve user navigation.

Use of Cookies

Cookies are small text files stored on your browser or device. We use cookies and similar technologies to enhance your experience:

  • Essential Cookies: Required for keeping you logged in, maintaining ticketing selections in your cart, and enabling secure checkouts.
  • Performance & Analytics: Help us understand how visitors interact with AeroEast.in (e.g., Google Analytics). All data is aggregated and anonymized.

You can modify your browser settings to decline cookies, though this may restrict access to some website functions.

Third-Party Services & Sharing

We do not sell, trade, or rent your personal information to third parties. We share data only with trusted service providers who help us run our business:

  • Payment Gateways: We share necessary details (such as contact info and bill amounts) with our secure payment gateway partner to process payments safely.
  • Infrastructure & Hosting: Our servers and database providers utilize industry-grade encryption to protect stored data.
  • Legal Disclosures: We may release information when requested by law enforcement to comply with legal regulations or protect user safety.

Questions or Concerns?

If you have questions about how we handle user data, or want to submit an access or correction request, please contact us:

3rd Floor, AG Tower, Dr Bhabendra Nath Saikia Rd, Survey, Chandan Nagar, Beltola Tiniali, Guwahati, Assam 781028